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At Altvoyage, we’re an independent third-party travel agency based in Centreville, Virginia, focused on providing hassle-free travel solutions for all your journey needs. Our mission is simple: to make travel easy, affordable, and convenient for every traveler.
We specialize in offering a wide range of online services, from flight and hotel bookings to changes, cancellations, and more. Whether you’re planning a business trip, a family vacation, or a spontaneous getaway, our team is dedicated to finding you the best deals available. We are not tied to any specific airline or hotel chain, giving you the freedom to choose the options that best suit your preferences and budget.
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Frequently Asked Questions
Quick answers to common questions about booking with us
AltVoyage is a global Independent travel agency. We specialize in providing personalized booking services for flights and hotels, as well as handling complex travel requests like itinerary changes, data corrections, and specialized travel support.
Yes! AltVoyage offers global services. Whether you are booking a domestic flight or an international multi-city tour, our team can assist you regardless of your location.
You can start by filling out the request form on altvoyage.com or by calling our dedicated support line. Simply provide your dates, destination, and any specific preferences, and we will take it from there.
Transparency is a core value for us. Any service fees or provider charges will be clearly communicated to you during the confirmation step, before any payment is processed.
Absolutely. We provide full support for modifications. Whether you need to change a date, upgrade a room, or update traveler information, just contact us and we will handle the coordination with the airline or hotel.
As your travel agency, we act as your advocate. We will work with the airline to find the best alternative flights or assist you in processing a refund according to the airline's policy.
To cancel, please contact our support team via phone or the contact form on our website as soon as possible. We will process the cancellation based on the specific terms and conditions of your flight or hotel reservation.
Refund timelines are determined by the airline or hotel provider. Once they process the return, AltVoyage will ensure the funds are returned to your original payment method. This usually takes 7–14 business days, depending on your bank.
You can reach us through the Contact Us section on our website or by calling our support number. Our team is available to assist with new bookings or existing reservations.
First, please check your spam or junk folder. If it’s not there, contact us with your name and the approximate time of your request, and we will resend your documents immediately.
Once you receive your final confirmation from AltVoyage, your booking is secure. However, you can always use the provided PNR (for flights) or confirmation number (for hotels) to view your status on the provider’s official website for extra peace of mind.
Yes! During the requirements phase, please let us know about any special needs. We will communicate these directly to the providers to ensure your trip is as comfortable as possible.
AltVoyage.com offers convenient online and phone support, personalized booking assistance, and help with eligible changes, corrections, cancellations, and post-booking travel needs.
First, you submit your travel requirements through our website or via phone. One of our experts will then review the details and contact you to confirm everything is correct. Once you give us the green light, we finalize the booking on your behalf.
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